Shipping & Returns

Shipping

All your answers below

Australia:

We charge a flat rate of only $8 per order Australia wide no matter what you order. We offer FREE Shipping for orders over $80 (automatically applied at the checkout).

International: 

We charge a flat rate of $15 for International Shipping and are able to ship anywhere in the world. We offer FREE International Shipping on all orders over $100. (automatically applied at the checkout).

All purchases will be packed within one-two working days of your order. We deliver using Australia Post and can ship to any address or PO Box.

Standard Shipping:

You should expect your items to arrive within 3-5 working days. Please note delivery to more remote regional areas may take longer.

International Shipping:

All orders are sent through Standard Post and you should expect your items to arrive within 3-12 working days depending on your location. You will receive a tracking number for your order once it has been shipped. If you would like to get an estimate of the shipping time to your country, please email us and we can assist you further.

Yes - we offer free shipping for all Australian orders over $80.

For anywhere else in the world, we offer free shipping for orders over $100.

All orders are shipped from our creative studio located in Sydney, Australia.

Returns

Easy + free returns

Yes, you absolutely can! We want you to love your purchase from our website and have a 7 day return policy.

If you are unsatisfied with any purchase you have made from us for any reason, please contact us via email at info@theteachingtools.com for a refund, replacement or credit note of the purchase price within 7 days of shipment.

Please include your name, order details and refund/exchange/credit preference in the email so we may assist you further.

Please note:

- Items must be returned in original condition including all original packaging.

- Original shipping charges if any, are nonrefundable.

- All return shipping charges must be prepaid.

Lifetime Warranty

Stamps to last a lifetime

Your stamp is an investment which should last you a lifetime. We offer lifetime warranty on all of the stamps purchased from The Teaching Tools. 

If our stamps ever fails due to being damaged in transit or a manufacturing defect, even after extended use, we will replace the product without charge. This warranty does not cover damage caused by accident, improper care, negligence or the ink running out over extended time and use.

Still have questions?

Get in touch: we're here to help!